Story
Microsoft@
London Stock Exchange Group
Microsoft Supports Documentation at London Stock Exchange Group
London Stock Exchange Group, a financials organization in the United Kingdom, uses Microsoft 365 from Microsoft to support documentation for specialists and new hires.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because institutional knowledge has a clear owner |
| Productivity | Handoffs in documentation sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Microsoft 365 is the governed place specialists and new hires use for documentation |
Story
London Stock Exchange Group grew institutional knowledge faster than the local tools around it. From the United Kingdom, financials teams still had to serve customers and internal partners who expected a straight answer. Specialists and new hires were the ones stitching the picture together by hand.
Rolling out Microsoft 365 put documentation on Microsoft. Microsoft provides productivity, business applications, and developer tools used across the enterprise, including Microsoft 365, Dynamics 365, Power Platform, and GitHub. London Stock Exchange Group keeps the product in the path where work already happens, so specialists and new hires do not context-switch into a graveyard system used only for audits.
The visible result is steadier documentation. Institutional knowledge is easier to inspect, and adjacent groups can join specialists and new hires without a guided tour of someone's desktop.
