Story
Microsoft Azure
QualcommMicrosoft Azure at Qualcomm: Cloud Operations
Qualcomm, an information technology organization in the United States, uses Azure DevOps from Microsoft Azure to support platform operations for infrastructure and application teams.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because cloud landing zones has a clear owner |
| Productivity | Handoffs in platform operations sit in a shared queue instead of a mailbox trail |
| Capability | New joiners can see how platform operations actually runs |
Story
Qualcomm did not need another dashboard that nobody opened. It needed platform operations to move. In the United States, infrastructure and application teams already knew where cloud landing zones went wrong: too many copies, too little ownership, and a close process that waited on the loudest inbox.
Azure DevOps from Microsoft Azure is now in that path. Microsoft Azure is a public cloud platform for infrastructure, data, AI, and application services used by enterprises to host and modernize workloads. The company treats it as production tooling for platform operations, which is why infrastructure and application teams live in it rather than exporting from it once a quarter.
Qualcomm can show how cloud landing zones is handled today. That is the value: a repeatable way to run platform operations on software the rest of the industry already recognizes.
