Story
MetLife Modernizes Distributed Meetings with OpenText
MetLife, a financials organization in the United States, uses OpenText Content Cloud from OpenText to support hybrid collaboration for employees and partners.
Value results
| Category | Value result |
|---|---|
| Productivity | Handoffs in hybrid collaboration sit in a shared queue instead of a mailbox trail |
| Risk and compliance | OpenText Content Cloud is the governed place employees and partners use for hybrid collaboration |
| Capability | New joiners can see how hybrid collaboration actually runs |
Story
MetLife is based in the United States and runs financials operations at a scale where distributed meetings cannot live in side channels. Employees and partners were reconciling competing copies of the same work, which slowed hybrid collaboration and hid who owned the next step.
The company runs hybrid collaboration on OpenText, with OpenText Content Cloud as the product employees and partners actually open. OpenText delivers information management, content services, cybersecurity, and DevOps software for large organizations. For MetLife, that means employees and partners can open one workflow, see distributed meetings, and let neighboring teams join without inventing a parallel stack.
Public materials confirm the companies and products. They do not always publish a single verified KPI for this pairing, so the outcome here is operational: clearer ownership, fewer stalled handoffs, and a shared record for distributed meetings.