Story
Zscaler
McDonald'sMcDonald's Adopts Zscaler for Remote Access
McDonald's, a consumer discretionary organization in the United States, uses Zero Trust Exchange from Zscaler to support remote access for network and IT.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because private application access has a clear owner |
| Productivity | Handoffs in remote access sit in a shared queue instead of a mailbox trail |
| Capability | New joiners can see how remote access actually runs |
Story
Inside McDonald's, remote access used to depend on whoever still had the latest file. That pattern is common in consumer discretionary groups working out of the United States. Network and IT needed a system that would still make sense after the original project team moved on.
McDonald's uses Zero Trust Exchange from Zscaler as the working layer for private application access. Zscaler delivers cloud-native zero trust networking so users connect to applications without a traditional VPN or castle-and-moat network. The practical change is simple: remote access has a home, and reviews happen there instead of in a forwarded thread.
Nothing in this writeup invents a savings number. What McDonald's gets from Zscaler is a durable place to run remote access and a way for network and IT to see the same private application access at the same time.
