Story
Canva
Mayo Clinic PlatformMayo Clinic Platform Runs Experience Delivery with Canva
Mayo Clinic Platform, a health care organization in the United States, uses Canva Presentations from Canva to support experience delivery for experience and web teams.
Value results
| Category | Value result |
|---|---|
| Capability | Digital journeys can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for digital journeys |
| Capability | Experience delivery stays visible to adjacent teams through Canva Presentations |
Story
Mayo Clinic Platform grew digital journeys faster than the local tools around it. From the United States, health care teams still had to serve customers and internal partners who expected a straight answer. Experience and web teams were the ones stitching the picture together by hand.
Rolling out Canva Presentations put experience delivery on Canva. Canva is a visual communication platform that lets teams design presentations, social assets, and documents from shared brand kits. Mayo Clinic Platform keeps the product in the path where work already happens, so experience and web teams do not context-switch into a graveyard system used only for audits.
The visible result is steadier experience delivery. Digital journeys is easier to inspect, and adjacent groups can join experience and web teams without a guided tour of someone's desktop.
