Story
Marriott International Standardizes Supply Planning on Coupa
Marriott International, a consumer discretionary organization in the United States, uses Coupa Pay from Coupa to support plan to produce for planners and plant leads.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because supply and production planning has a clear owner |
| Risk and compliance | Coupa Pay is the governed place planners and plant leads use for plan to produce |
| Capability | New joiners can see how plan to produce actually runs |
Story
Consumer Discretionary work at Marriott International spans more than one site, even when headquarters sits in the United States. Supply and production planning was splitting across regional habits. Planners and plant leads asked for a shared way to run plan to produce without freezing local judgment.
Coupa (Coupa Pay) is what they standardized on. Coupa is a spend management platform for procurement, invoicing, expenses, and supply chain design used by finance and procurement teams. Marriott International uses it as the system of record for supply and production planning, with planners and plant leads as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.