Story
Marks and Spencer Brings Financial Planning onto Intuit
Marks and Spencer, a consumer discretionary organization in the United Kingdom, uses TurboTax from Intuit to support planning and forecasting for FP&A.
Value results
| Category | Value result |
|---|---|
| Capability | Planning and forecasting stays visible to adjacent teams through TurboTax |
| Capability | FP&A work from the same TurboTax record for financial planning |
| Capability | Financial planning can be reviewed without waiting on a personal export |
Story
Consumer Discretionary work at Marks and Spencer spans more than one site, even when headquarters sits in the United Kingdom. Financial planning was splitting across regional habits. FP&A asked for a shared way to run planning and forecasting without freezing local judgment.
Intuit (TurboTax) is what they standardized on. Intuit builds financial software for consumers and small and midsize businesses, including QuickBooks, TurboTax, Mailchimp, and Credit Karma. Marks and Spencer uses it as the system of record for financial planning, with FP&A as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.