Story
Proofpoint
Lumen TechnologiesLumen Technologies Uses Information Protection for Private Access
Lumen Technologies, a communication services organization in the United States, uses Information Protection from Proofpoint to support remote access for network and IT.
Value results
| Category | Value result |
|---|---|
| Capability | Named workflow replaces ad hoc routing for private application access |
| Capability | Remote access stays visible to adjacent teams through Information Protection |
| Capability | Network and IT work from the same Information Protection record for private application access |
Story
Communication Services work at Lumen Technologies spans more than one site, even when headquarters sits in the United States. Private application access was splitting across regional habits. Network and IT asked for a shared way to run remote access without freezing local judgment.
Proofpoint (Information Protection) is what they standardized on. Proofpoint focuses on human-centric cybersecurity, especially email threat protection, data loss prevention, and awareness training. Lumen Technologies uses it as the system of record for private application access, with network and IT as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
