Story
New Relic
LufthansaLufthansa Uses Pixie for Security Telemetry
Lufthansa, an industrials organization in Germany, uses Pixie from New Relic to support detection engineering for detection engineers.
Value results
| Category | Value result |
|---|---|
| Productivity | Handoffs in detection engineering sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Fewer stalled items because security telemetry has a clear owner |
| Capability | New joiners can see how detection engineering actually runs |
Story
Industrials work at Lufthansa spans more than one site, even when headquarters sits in Germany. Security telemetry was splitting across regional habits. Detection engineers asked for a shared way to run detection engineering without freezing local judgment.
New Relic (Pixie) is what they standardized on. New Relic provides observability software so engineering teams can monitor applications, infrastructure, and user experience. Lufthansa uses it as the system of record for security telemetry, with detection engineers as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
