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New Relic@Lufthansa

Lufthansa Uses Pixie for Security Telemetry

Lufthansa, an industrials organization in Germany, uses Pixie from New Relic to support detection engineering for detection engineers.

In Germany, Lufthansa relies on New Relic for detection engineering.

“Industrials work at Lufthansa spans more than one site, even when headquarters sits in Germany.”
“Detection engineers asked for a shared way to run detection engineering without freezing local judgment.”
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Independent write-up. Figures come from public sources or are illustrative.

Value results

CategoryValue result
ProductivityHandoffs in detection engineering sit in a shared queue instead of a mailbox trail
Risk and complianceFewer stalled items because security telemetry has a clear owner
CapabilityNew joiners can see how detection engineering actually runs

Story

Industrials work at Lufthansa spans more than one site, even when headquarters sits in Germany. Security telemetry was splitting across regional habits. Detection engineers asked for a shared way to run detection engineering without freezing local judgment.

New Relic (Pixie) is what they standardized on. New Relic provides observability software so engineering teams can monitor applications, infrastructure, and user experience. Lufthansa uses it as the system of record for security telemetry, with detection engineers as the primary operators and other groups coming in through the same queue.

Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.

Value Graph

Lufthansa uses New Relic, AWS, Netskope, AVEVA, Cisco, F5. Shared with Adobe, Alation, Allstate, American Airlines, Anglo American. Industry: Industrials. Value: Productivity, Risk and compliance, Capability. Drag nodes, filter types, or expand a node to follow more commonalities.

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