Story
Grafana Labs
LucidchartLucidchart Extends Tempo Across Detection Engineering
Lucidchart, an information technology organization in the United States, uses Tempo from Grafana Labs to support detection engineering for detection engineers.
Value results
| Category | Value result |
|---|---|
| Productivity | Handoffs in detection engineering sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Fewer stalled items because security telemetry has a clear owner |
| Risk and compliance | Tempo is the governed place detection engineers use for detection engineering |
Story
Inside Lucidchart, detection engineering used to depend on whoever still had the latest file. That pattern is common in information technology groups working out of the United States. Detection engineers needed a system that would still make sense after the original project team moved on.
Lucidchart uses Tempo from Grafana Labs as the working layer for security telemetry. Grafana Labs builds open observability software for dashboards, logs, traces, and metrics, with Grafana Cloud as the hosted option. The practical change is simple: detection engineering has a home, and reviews happen there instead of in a forwarded thread.
Nothing in this writeup invents a savings number. What Lucidchart gets from Grafana Labs is a durable place to run detection engineering and a way for detection engineers to see the same security telemetry at the same time.
