Story
Looker Brings Product Design onto PTC
Looker, an information technology organization in the United States, uses ThingWorx from PTC to support engineering design for design engineers.
Value results
| Category | Value result |
|---|---|
| Capability | Engineering design stays visible to adjacent teams through ThingWorx |
| Capability | Design engineers work from the same ThingWorx record for product design |
| Capability | Product design can be reviewed without waiting on a personal export |
Story
Information Technology work at Looker spans more than one site, even when headquarters sits in the United States. Product design was splitting across regional habits. Design engineers asked for a shared way to run engineering design without freezing local judgment.
PTC (ThingWorx) is what they standardized on. PTC provides product lifecycle management, CAD, and industrial IoT software used by manufacturers to design and service products. Looker uses it as the system of record for product design, with design engineers as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.