Story
Zscaler
KrakenKraken Brings Access Control onto Zscaler
Kraken, a financials organization in the United States, uses Zscaler Digital Experience from Zscaler to support identity operations for IAM and helpdesk.
Value results
| Category | Value result |
|---|---|
| Capability | Access control can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for access control |
| Capability | Identity operations stays visible to adjacent teams through Zscaler Digital Experience |
Story
Inside Kraken, identity operations used to depend on whoever still had the latest file. That pattern is common in financials groups working out of the United States. IAM and helpdesk needed a system that would still make sense after the original project team moved on.
Kraken uses Zscaler Digital Experience from Zscaler as the working layer for access control. Zscaler delivers cloud-native zero trust networking so users connect to applications without a traditional VPN or castle-and-moat network. The practical change is simple: identity operations has a home, and reviews happen there instead of in a forwarded thread.
Nothing in this writeup invents a savings number. What Kraken gets from Zscaler is a durable place to run identity operations and a way for IAM and helpdesk to see the same access control at the same time.
