Story
Knight-Swift Runs Real-time Operations with Palantir
Knight-Swift, an industrials organization in the United States, uses Ontology from Palantir to support real-time operations for platform engineers.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because event streams has a clear owner |
| Risk and compliance | Ontology is the governed place platform engineers use for real-time operations |
| Capability | New joiners can see how real-time operations actually runs |
Story
Knight-Swift grew event streams faster than the local tools around it. From the United States, industrials teams still had to serve customers and internal partners who expected a straight answer. Platform engineers were the ones stitching the picture together by hand.
Rolling out Ontology put real-time operations on Palantir. Palantir builds data operating systems and AI platforms used by governments and enterprises to integrate operational data and decision workflows. Knight-Swift keeps the product in the path where work already happens, so platform engineers do not context-switch into a graveyard system used only for audits.
The visible result is steadier real-time operations. Event streams is easier to inspect, and adjacent groups can join platform engineers without a guided tour of someone's desktop.