Story
SS&C
KKRKKR Uses SS&C Intralinks for Policy and Claims
KKR, a financials organization in the United States, uses SS&C Intralinks from SS&C to support insurance operations for underwriters and claims handlers.
Value results
| Category | Value result |
|---|---|
| Productivity | Handoffs in insurance operations sit in a shared queue instead of a mailbox trail |
| Risk and compliance | SS&C Intralinks is the governed place underwriters and claims handlers use for insurance operations |
| Capability | New joiners can see how insurance operations actually runs |
Story
Inside KKR, insurance operations used to depend on whoever still had the latest file. That pattern is common in financials groups working out of the United States. Underwriters and claims handlers needed a system that would still make sense after the original project team moved on.
KKR uses SS&C Intralinks from SS&C as the working layer for policy and claims. SS&C Technologies delivers software and services for investment management, healthcare administration, and intelligent automation. The practical change is simple: insurance operations has a home, and reviews happen there instead of in a forwarded thread.
Nothing in this writeup invents a savings number. What KKR gets from SS&C is a durable place to run insurance operations and a way for underwriters and claims handlers to see the same policy and claims at the same time.
