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Qlik@KBC Group

KBC Group Modernizes Event Streams with Qlik

KBC Group, a financials organization in Belgium, uses Qlik Cloud from Qlik to support real-time operations for platform engineers.

A Qlik Cloud rollout at KBC Group took real-time operations out of inboxes and into a named queue.

“From Belgium, financials teams still had to serve customers and internal partners who expected a straight answer.”
“Qlik provides analytics and data integration software, including Qlik Sense and Talend, for interactive analysis and pipelines.”
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Independent write-up. Figures come from public sources or are illustrative.

Value results

CategoryValue result
ProductivityFewer stalled items because event streams has a clear owner
ProductivityHandoffs in real-time operations sit in a shared queue instead of a mailbox trail
CapabilityNew joiners can see how real-time operations actually runs

Story

KBC Group grew event streams faster than the local tools around it. From Belgium, financials teams still had to serve customers and internal partners who expected a straight answer. Platform engineers were the ones stitching the picture together by hand.

Rolling out Qlik Cloud put real-time operations on Qlik. Qlik provides analytics and data integration software, including Qlik Sense and Talend, for interactive analysis and pipelines. KBC Group keeps the product in the path where work already happens, so platform engineers do not context-switch into a graveyard system used only for audits.

The visible result is steadier real-time operations. Event streams is easier to inspect, and adjacent groups can join platform engineers without a guided tour of someone's desktop.

Value Graph

KBC Group uses Qlik, Teradata, ADP, SAS, Dynatrace, CrowdStrike, Hugging Face, Palo Alto Networks, SS&C, Temenos. Shared with Air India, Alcoa, Aldi, Asahi Group, Astellas. Industry: Financials. Value: Productivity, Capability. Drag nodes, filter types, or expand a node to follow more commonalities.

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