Story
KBC Group Adopts ADP for HR Operations
KBC Group, a financials organization in Belgium, uses ADP Time from ADP to support HR operations for HR and managers.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because employee records has a clear owner |
| Productivity | Handoffs in HR operations sit in a shared queue instead of a mailbox trail |
| Capability | New joiners can see how HR operations actually runs |
Story
Inside KBC Group, HR operations used to depend on whoever still had the latest file. That pattern is common in financials groups working out of Belgium. HR and managers needed a system that would still make sense after the original project team moved on.
KBC Group uses ADP Time from ADP as the working layer for employee records. ADP provides payroll, HR, tax, and workforce management software used by employers to run pay and people operations. The practical change is simple: HR operations has a home, and reviews happen there instead of in a forwarded thread.
Nothing in this writeup invents a savings number. What KBC Group gets from ADP is a durable place to run HR operations and a way for HR and managers to see the same employee records at the same time.