Story
Kaiser Permanente Brings Access Control onto Proofpoint
Kaiser Permanente, a health care organization in the United States, uses Information Protection from Proofpoint to support identity operations for IAM and helpdesk.
Value results
| Category | Value result |
|---|---|
| Capability | Access control can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for access control |
| Capability | Identity operations stays visible to adjacent teams through Information Protection |
Story
Inside Kaiser Permanente, identity operations used to depend on whoever still had the latest file. That pattern is common in health care groups working out of the United States. IAM and helpdesk needed a system that would still make sense after the original project team moved on.
Kaiser Permanente uses Information Protection from Proofpoint as the working layer for access control. Proofpoint focuses on human-centric cybersecurity, especially email threat protection, data loss prevention, and awareness training. The practical change is simple: identity operations has a home, and reviews happen there instead of in a forwarded thread.
Nothing in this writeup invents a savings number. What Kaiser Permanente gets from Proofpoint is a durable place to run identity operations and a way for IAM and helpdesk to see the same access control at the same time.