Story
Coupa
Jones Lang LaSalleJones Lang LaSalle Brings Procurement onto Coupa
Jones Lang LaSalle, a real estate organization in the United States, uses Community.ai from Coupa to support source to pay for procurement and AP.
Value results
| Category | Value result |
|---|---|
| Capability | Source to pay stays visible to adjacent teams through Community.ai |
| Capability | Procurement and AP work from the same Community.ai record for procurement and payables |
| Capability | Procurement and payables can be reviewed without waiting on a personal export |
Story
Real Estate work at Jones Lang LaSalle spans more than one site, even when headquarters sits in the United States. Procurement and payables was splitting across regional habits. Procurement and AP asked for a shared way to run source to pay without freezing local judgment.
Coupa (Community.ai) is what they standardized on. Coupa is a spend management platform for procurement, invoicing, expenses, and supply chain design used by finance and procurement teams. Jones Lang LaSalle uses it as the system of record for procurement and payables, with procurement and AP as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
