Story
Jira Uses Purple AI for Private Access
Jira, an information technology organization in Australia, uses Purple AI from SentinelOne to support remote access for network and IT.
Value results
| Category | Value result |
|---|---|
| Capability | Named workflow replaces ad hoc routing for private application access |
| Capability | Remote access stays visible to adjacent teams through Purple AI |
| Capability | Network and IT work from the same Purple AI record for private application access |
Story
Information Technology work at Jira spans more than one site, even when headquarters sits in Australia. Private application access was splitting across regional habits. Network and IT asked for a shared way to run remote access without freezing local judgment.
SentinelOne (Purple AI) is what they standardized on. SentinelOne is an autonomous cybersecurity platform for endpoint, identity, and cloud detection and response. Jira uses it as the system of record for private application access, with network and IT as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.