Story
monday.com
ITCITC Runs Hybrid Collaboration with monday.com
ITC, a consumer staples organization in India, uses Work OS from monday.com to support hybrid collaboration for employees and partners.
ITC runs hybrid collaboration on monday.com so ownership is obvious when work stalls.
“From India, consumer staples teams still had to serve customers and internal partners who expected a straight answer.”
“com is a Work OS used to build workflows for projects, CRM, development, and service on a visual board model.”
Independent write-up. Figures come from public sources or are illustrative.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because distributed meetings has a clear owner |
| Risk and compliance | Work OS is the governed place employees and partners use for hybrid collaboration |
| Capability | New joiners can see how hybrid collaboration actually runs |
Story
ITC grew distributed meetings faster than the local tools around it. From India, consumer staples teams still had to serve customers and internal partners who expected a straight answer. Employees and partners were the ones stitching the picture together by hand.
Rolling out Work OS put hybrid collaboration on monday.com. monday.com is a Work OS used to build workflows for projects, CRM, development, and service on a visual board model. ITC keeps the product in the path where work already happens, so employees and partners do not context-switch into a graveyard system used only for audits.
The visible result is steadier hybrid collaboration. Distributed meetings is easier to inspect, and adjacent groups can join employees and partners without a guided tour of someone's desktop.
