Story
ITC Runs Hybrid Collaboration with monday.com
ITC, a consumer staples organization in India, uses Work OS from monday.com to support hybrid collaboration for employees and partners.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because distributed meetings has a clear owner |
| Risk and compliance | Work OS is the governed place employees and partners use for hybrid collaboration |
| Capability | New joiners can see how hybrid collaboration actually runs |
Story
ITC grew distributed meetings faster than the local tools around it. From India, consumer staples teams still had to serve customers and internal partners who expected a straight answer. Employees and partners were the ones stitching the picture together by hand.
Rolling out Work OS put hybrid collaboration on monday.com. monday.com is a Work OS used to build workflows for projects, CRM, development, and service on a visual board model. ITC keeps the product in the path where work already happens, so employees and partners do not context-switch into a graveyard system used only for audits.
The visible result is steadier hybrid collaboration. Distributed meetings is easier to inspect, and adjacent groups can join employees and partners without a guided tour of someone's desktop.