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storyUnited StatesReal EstateProductivityRisk and compliance

Story

Informatica@Iron Mountain

Informatica Supports Real-time Operations at Iron Mountain

Iron Mountain, a real estate organization in the United States, uses Intelligent Data Management Cloud from Informatica to support real-time operations for platform engineers.

Value results

CategoryValue result
ProductivityFewer stalled items because event streams has a clear owner
ProductivityHandoffs in real-time operations sit in a shared queue instead of a mailbox trail
Risk and complianceIntelligent Data Management Cloud is the governed place platform engineers use for real-time operations

Story

Iron Mountain grew event streams faster than the local tools around it. From the United States, real estate teams still had to serve customers and internal partners who expected a straight answer. Platform engineers were the ones stitching the picture together by hand.

Rolling out Intelligent Data Management Cloud put real-time operations on Informatica. Informatica is an enterprise data management platform for integration, quality, catalog, and master data across clouds. Iron Mountain keeps the product in the path where work already happens, so platform engineers do not context-switch into a graveyard system used only for audits.

The visible result is steadier real-time operations. Event streams is easier to inspect, and adjacent groups can join platform engineers without a guided tour of someone's desktop.

Relationship map

Iron Mountain uses Informatica, Box, Canva, Snowflake, DocuSign, Dassault Systemes, Netskope. Shared with 1Password, AbbVie, Academy Sports, Accor, ACS Group. Industry: Real Estate. Value: Productivity, Risk and compliance. Drag nodes, filter types, or expand a node to follow more commonalities.

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