Story
CrowdStrike
InformaInforma Extends Charlotte AI Across Security Operations
Informa, a communication services organization in the United Kingdom, uses Charlotte AI from CrowdStrike to support security operations for SOC analysts.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because endpoint detection has a clear owner |
| Risk and compliance | Handoffs in security operations sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Charlotte AI is the governed place SOC analysts use for security operations |
Story
Inside Informa, security operations used to depend on whoever still had the latest file. That pattern is common in communication services groups working out of the United Kingdom. SOC analysts needed a system that would still make sense after the original project team moved on.
Informa uses Charlotte AI from CrowdStrike as the working layer for endpoint detection. CrowdStrike is a cloud-native cybersecurity platform focused on endpoint detection, identity protection, and managed threat hunting. The practical change is simple: security operations has a home, and reviews happen there instead of in a forwarded thread.
Nothing in this writeup invents a savings number. What Informa gets from CrowdStrike is a durable place to run security operations and a way for SOC analysts to see the same endpoint detection at the same time.
