Story
Veeva
IlluminaIllumina Adopts Veeva for Clinical and Quality Operations
Illumina, a health care organization in the United States, uses Veeva Quality from Veeva to support clinical and quality operations for quality and clinical ops.
Value results
| Category | Value result |
|---|---|
| Capability | Quality and clinical ops work from the same Veeva Quality record for regulated content |
| Capability | Regulated content can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for regulated content |
Story
Illumina did not need another dashboard that nobody opened. It needed clinical and quality operations to move. In the United States, quality and clinical ops already knew where regulated content went wrong: too many copies, too little ownership, and a close process that waited on the loudest inbox.
Veeva Quality from Veeva is now in that path. Veeva provides cloud software for life sciences, covering clinical, quality, commercial, and regulatory content on Vault. The company treats it as production tooling for clinical and quality operations, which is why quality and clinical ops live in it rather than exporting from it once a quarter.
Illumina can show how regulated content is handled today. That is the value: a repeatable way to run clinical and quality operations on software the rest of the industry already recognizes.
