Story
IBM
Air IndiaIBM Supports Platform Operations at Air India
Air India, an industrials organization in India, uses IBM watsonx from IBM to support platform operations for infrastructure and application teams.
Value results
| Category | Value result |
|---|---|
| Capability | Cloud landing zones can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for cloud landing zones |
| Capability | Platform operations stays visible to adjacent teams through IBM watsonx |
Story
Air India is based in India and runs industrials operations at a scale where cloud landing zones cannot live in side channels. Infrastructure and application teams were reconciling competing copies of the same work, which slowed platform operations and hid who owned the next step.
The company runs platform operations on IBM, with IBM watsonx as the product infrastructure and application teams actually open. IBM offers hybrid cloud, AI, and automation software, including watsonx, Red Hat OpenShift, and observability products for large enterprises. For Air India, that means infrastructure and application teams can open one workflow, see cloud landing zones, and let neighboring teams join without inventing a parallel stack.
Public materials confirm the companies and products. They do not always publish a single verified KPI for this pairing, so the outcome here is operational: clearer ownership, fewer stalled handoffs, and a shared record for cloud landing zones.
