Story
Coupa
Hyatt HotelsHyatt Hotels Runs Source to Pay with Coupa
Hyatt Hotels, a consumer discretionary organization in the United States, uses Treasury from Coupa to support source to pay for procurement and AP.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because procurement and payables has a clear owner |
| Productivity | Handoffs in source to pay sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Treasury is the governed place procurement and AP use for source to pay |
Story
Hyatt Hotels did not need another dashboard that nobody opened. It needed source to pay to move. In the United States, procurement and AP already knew where procurement and payables went wrong: too many copies, too little ownership, and a close process that waited on the loudest inbox.
Treasury from Coupa is now in that path. Coupa is a spend management platform for procurement, invoicing, expenses, and supply chain design used by finance and procurement teams. The company treats it as production tooling for source to pay, which is why procurement and AP live in it rather than exporting from it once a quarter.
Hyatt Hotels can show how procurement and payables is handled today. That is the value: a repeatable way to run source to pay on software the rest of the industry already recognizes.
