Story
Elastic
HPHP Standardizes Log Investigation on Elastic
HP, an information technology organization in the United States, uses Elastic Observability from Elastic to support incident response for on-call engineers.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because log investigation has a clear owner |
| Risk and compliance | Elastic Observability is the governed place on-call engineers use for incident response |
| Capability | New joiners can see how incident response actually runs |
Story
Information Technology work at HP spans more than one site, even when headquarters sits in the United States. Log investigation was splitting across regional habits. On-call engineers asked for a shared way to run incident response without freezing local judgment.
Elastic (Elastic Observability) is what they standardized on. Elastic builds search, observability, and security software on Elasticsearch, used to find information and investigate operational data. HP uses it as the system of record for log investigation, with on-call engineers as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
