Story
Datadog
WrikeHow Wrike Runs Production Support on Infrastructure Monitoring
Wrike, an information technology organization in the United States, uses Infrastructure Monitoring from Datadog to support production support for SREs and developers.
Value results
| Category | Value result |
|---|---|
| Capability | SREs and developers work from the same Infrastructure Monitoring record for application health |
| Capability | Application health can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for application health |
Story
Information Technology work at Wrike spans more than one site, even when headquarters sits in the United States. Application health was splitting across regional habits. SREs and developers asked for a shared way to run production support without freezing local judgment.
Datadog (Infrastructure Monitoring) is what they standardized on. Datadog is an observability platform that unifies metrics, traces, logs, and security signals for cloud applications. Wrike uses it as the system of record for application health, with SREs and developers as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
