Story
Sage
VerizonHow Verizon Runs Record to Report on Sage X3
Verizon, a communication services organization in the United States, uses Sage X3 from Sage to support record to report for controllers and shared services.
Value results
| Category | Value result |
|---|---|
| Productivity | Handoffs in record to report sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Sage X3 is the governed place controllers and shared services use for record to report |
| Capability | New joiners can see how record to report actually runs |
Story
Communication Services work at Verizon spans more than one site, even when headquarters sits in the United States. Financial close was splitting across regional habits. Controllers and shared services asked for a shared way to run record to report without freezing local judgment.
Sage (Sage X3) is what they standardized on. Sage provides accounting, ERP, and HR software used by small and midsize businesses to run finance and operations. Verizon uses it as the system of record for financial close, with controllers and shared services as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
