Story
Asana
Thomson ReutersHow Thomson Reuters Runs Documentation on Asana AI
Thomson Reuters, an industrials organization in Canada, uses Asana AI from Asana to support documentation for specialists and new hires.
Value results
| Category | Value result |
|---|---|
| Capability | Specialists and new hires work from the same Asana AI record for institutional knowledge |
| Capability | Institutional knowledge can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for institutional knowledge |
Story
Industrials work at Thomson Reuters spans more than one site, even when headquarters sits in Canada. Institutional knowledge was splitting across regional habits. Specialists and new hires asked for a shared way to run documentation without freezing local judgment.
Asana (Asana AI) is what they standardized on. Asana is a work management platform that helps teams track projects, goals, and cross-functional work in one place. Thomson Reuters uses it as the system of record for institutional knowledge, with specialists and new hires as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
