Story
IBM
RPM InternationalHow RPM International Runs Reliability Engineering on Red Hat OpenShift
RPM International, a materials organization in the United States, uses Red Hat OpenShift from IBM to support reliability engineering for SRE and operations.
Value results
| Category | Value result |
|---|---|
| Capability | SRE and operations work from the same Red Hat OpenShift record for backup and failover |
| Capability | Backup and failover can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for backup and failover |
Story
Materials work at RPM International spans more than one site, even when headquarters sits in the United States. Backup and failover was splitting across regional habits. SRE and operations asked for a shared way to run reliability engineering without freezing local judgment.
IBM (Red Hat OpenShift) is what they standardized on. IBM offers hybrid cloud, AI, and automation software, including watsonx, Red Hat OpenShift, and observability products for large enterprises. RPM International uses it as the system of record for backup and failover, with SRE and operations as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
