Story
How Revvity Runs Clinical and Quality Operations on Veeva CRM
Revvity, a health care organization in the United States, uses Veeva CRM from Veeva to support clinical and quality operations for quality and clinical ops.
Value results
| Category | Value result |
|---|---|
| Capability | Quality and clinical ops work from the same Veeva CRM record for regulated content |
| Capability | Regulated content can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for regulated content |
Story
Health Care work at Revvity spans more than one site, even when headquarters sits in the United States. Regulated content was splitting across regional habits. Quality and clinical ops asked for a shared way to run clinical and quality operations without freezing local judgment.
Veeva (Veeva CRM) is what they standardized on. Veeva provides cloud software for life sciences, covering clinical, quality, commercial, and regulatory content on Vault. Revvity uses it as the system of record for regulated content, with quality and clinical ops as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.