Story
How Mayo Clinic Runs Pay Operations on ADP Lyric HCM
Mayo Clinic, a health care organization in the United States, uses ADP Lyric HCM from ADP to support pay operations for payroll teams.
Value results
| Category | Value result |
|---|---|
| Capability | Payroll teams work from the same ADP Lyric HCM record for payroll processing |
| Capability | Payroll processing can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for payroll processing |
Story
Health Care work at Mayo Clinic spans more than one site, even when headquarters sits in the United States. Payroll processing was splitting across regional habits. Payroll teams asked for a shared way to run pay operations without freezing local judgment.
ADP (ADP Lyric HCM) is what they standardized on. ADP provides payroll, HR, tax, and workforce management software used by employers to run pay and people operations. Mayo Clinic uses it as the system of record for payroll processing, with payroll teams as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.