Story
Microsoft
LightspeedHow Lightspeed Runs Program Management on Power Platform
Lightspeed, an information technology organization in Canada, uses Power Platform from Microsoft to support program management for project and operations leads.
Value results
| Category | Value result |
|---|---|
| Capability | Project and operations leads work from the same Power Platform record for cross-team delivery |
| Capability | Cross-team delivery can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for cross-team delivery |
Story
Information Technology work at Lightspeed spans more than one site, even when headquarters sits in Canada. Cross-team delivery was splitting across regional habits. Project and operations leads asked for a shared way to run program management without freezing local judgment.
Microsoft (Power Platform) is what they standardized on. Microsoft provides productivity, business applications, and developer tools used across the enterprise, including Microsoft 365, Dynamics 365, Power Platform, and GitHub. Lightspeed uses it as the system of record for cross-team delivery, with project and operations leads as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
