Story
How Lear Runs Order to Cash on Oracle Database
Lear, a consumer discretionary organization in the United States, uses Oracle Database from Oracle to support order to cash for order desk and finance.
Value results
| Category | Value result |
|---|---|
| Productivity | Handoffs in order to cash sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Oracle Database is the governed place order desk and finance use for order to cash |
| Capability | New joiners can see how order to cash actually runs |
Story
Consumer Discretionary work at Lear spans more than one site, even when headquarters sits in the United States. Order management was splitting across regional habits. Order desk and finance asked for a shared way to run order to cash without freezing local judgment.
Oracle (Oracle Database) is what they standardized on. Oracle delivers enterprise applications, databases, and cloud infrastructure, including Fusion Cloud ERP and Oracle Cloud Infrastructure. Lear uses it as the system of record for order management, with order desk and finance as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.