Story
How LastPass Runs Identity Operations on Nessus
LastPass, an information technology organization in the United States, uses Nessus from Tenable to support identity operations for IAM and helpdesk.
Value results
| Category | Value result |
|---|---|
| Productivity | Handoffs in identity operations sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Nessus is the governed place IAM and helpdesk use for identity operations |
| Capability | New joiners can see how identity operations actually runs |
Story
Information Technology work at LastPass spans more than one site, even when headquarters sits in the United States. Access control was splitting across regional habits. IAM and helpdesk asked for a shared way to run identity operations without freezing local judgment.
Tenable (Nessus) is what they standardized on. Tenable provides exposure management software that helps organizations find and prioritize vulnerabilities across IT, cloud, and OT. LastPass uses it as the system of record for access control, with IAM and helpdesk as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.