Story
AWS
JiraHow Jira Runs Platform Operations on Amazon S3
Jira, an information technology organization in Australia, uses Amazon S3 from AWS to support platform operations for infrastructure and application teams.
Value results
| Category | Value result |
|---|---|
| Productivity | Handoffs in platform operations sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Amazon S3 is the governed place infrastructure and application teams use for platform operations |
| Capability | New joiners can see how platform operations actually runs |
Story
Information Technology work at Jira spans more than one site, even when headquarters sits in Australia. Cloud landing zones was splitting across regional habits. Infrastructure and application teams asked for a shared way to run platform operations without freezing local judgment.
AWS (Amazon S3) is what they standardized on. Amazon Web Services is the leading public cloud for compute, storage, data, and AI services, used to run production systems at global scale. Jira uses it as the system of record for cloud landing zones, with infrastructure and application teams as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
