Story
How Imperva Runs Platform Operations on Azure OpenAI
Imperva, an information technology organization in the United States, uses Azure OpenAI from Microsoft Azure to support platform operations for infrastructure and application teams.
Value results
| Category | Value result |
|---|---|
| Productivity | Handoffs in platform operations sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Azure OpenAI is the governed place infrastructure and application teams use for platform operations |
| Capability | New joiners can see how platform operations actually runs |
Story
Information Technology work at Imperva spans more than one site, even when headquarters sits in the United States. Cloud landing zones was splitting across regional habits. Infrastructure and application teams asked for a shared way to run platform operations without freezing local judgment.
Microsoft Azure (Azure OpenAI) is what they standardized on. Microsoft Azure is a public cloud platform for infrastructure, data, AI, and application services used by enterprises to host and modernize workloads. Imperva uses it as the system of record for cloud landing zones, with infrastructure and application teams as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.