Story
monday.com
HoneycombHow Honeycomb Runs Hybrid Collaboration on monday CRM
Honeycomb, an information technology organization in the United States, uses monday CRM from monday.com to support hybrid collaboration for employees and partners.
Value results
| Category | Value result |
|---|---|
| Productivity | Handoffs in hybrid collaboration sit in a shared queue instead of a mailbox trail |
| Risk and compliance | monday CRM is the governed place employees and partners use for hybrid collaboration |
| Capability | New joiners can see how hybrid collaboration actually runs |
Story
Information Technology work at Honeycomb spans more than one site, even when headquarters sits in the United States. Distributed meetings was splitting across regional habits. Employees and partners asked for a shared way to run hybrid collaboration without freezing local judgment.
monday.com (monday CRM) is what they standardized on. monday.com is a Work OS used to build workflows for projects, CRM, development, and service on a visual board model. Honeycomb uses it as the system of record for distributed meetings, with employees and partners as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
