Story
Atlassian
EatonHow Eaton Runs Hybrid Collaboration on Confluence
Eaton, an industrials organization in Ireland, uses Confluence from Atlassian to support hybrid collaboration for employees and partners.
Value results
| Category | Value result |
|---|---|
| Productivity | Handoffs in hybrid collaboration sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Confluence is the governed place employees and partners use for hybrid collaboration |
| Capability | New joiners can see how hybrid collaboration actually runs |
Story
Industrials work at Eaton spans more than one site, even when headquarters sits in Ireland. Distributed meetings was splitting across regional habits. Employees and partners asked for a shared way to run hybrid collaboration without freezing local judgment.
Atlassian (Confluence) is what they standardized on. Atlassian provides work management and DevOps software, including Jira and Confluence, used by software and business teams. Eaton uses it as the system of record for distributed meetings, with employees and partners as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
