Story
OpenText
Delivery HeroHow Delivery Hero Runs Program Management on Cybersecurity
Delivery Hero, a consumer discretionary organization in Germany, uses Cybersecurity from OpenText to support program management for project and operations leads.
Value results
| Category | Value result |
|---|---|
| Risk and compliance | Project and operations leads work from the same Cybersecurity record for cross-team delivery |
| Capability | Cross-team delivery can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for cross-team delivery |
Story
Consumer Discretionary work at Delivery Hero spans more than one site, even when headquarters sits in Germany. Cross-team delivery was splitting across regional habits. Project and operations leads asked for a shared way to run program management without freezing local judgment.
OpenText (Cybersecurity) is what they standardized on. OpenText delivers information management, content services, cybersecurity, and DevOps software for large organizations. Delivery Hero uses it as the system of record for cross-team delivery, with project and operations leads as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
