Story
Canva
ConduentHow Conduent Runs Experience Delivery on Magic Studio
Conduent, an information technology organization in the United States, uses Magic Studio from Canva to support experience delivery for experience and web teams.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because digital journeys has a clear owner |
| Productivity | Handoffs in experience delivery sit in a shared queue instead of a mailbox trail |
| Capability | New joiners can see how experience delivery actually runs |
Story
Conduent is based in the United States and runs information technology operations at a scale where digital journeys cannot live in side channels. Experience and web teams were reconciling competing copies of the same work, which slowed experience delivery and hid who owned the next step.
The company runs experience delivery on Canva, with Magic Studio as the product experience and web teams actually open. Canva is a visual communication platform that lets teams design presentations, social assets, and documents from shared brand kits. For Conduent, that means experience and web teams can open one workflow, see digital journeys, and let neighboring teams join without inventing a parallel stack.
Public materials confirm the companies and products. They do not always publish a single verified KPI for this pairing, so the outcome here is operational: clearer ownership, fewer stalled handoffs, and a shared record for digital journeys.
