Story
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Centre for Addiction and Mental Health (CAMH)
How Centre for Addiction and Mental Health (CAMH) Runs Record to Report on Coupa Pay
Centre for Addiction and Mental Health (CAMH), an information technology organization in the United States, uses Coupa Pay from Coupa to support record to report for controllers and shared services.
Value results
| Category | Value result |
|---|---|
| Productivity | Handoffs in record to report sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Coupa Pay is the governed place controllers and shared services use for record to report |
| Capability | New joiners can see how record to report actually runs |
Story
Information Technology work at Centre for Addiction and Mental Health (CAMH) spans more than one site, even when headquarters sits in the United States. Financial close was splitting across regional habits. Controllers and shared services asked for a shared way to run record to report without freezing local judgment.
Coupa (Coupa Pay) is what they standardized on. Coupa is a spend management platform for procurement, invoicing, expenses, and supply chain design used by finance and procurement teams. Centre for Addiction and Mental Health (CAMH) uses it as the system of record for financial close, with controllers and shared services as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
