Story
How Cencora Runs Record to Report on SAP BTP
Cencora, a health care organization in the United States, uses SAP BTP from SAP to support record to report for controllers and shared services.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because financial close has a clear owner |
| Productivity | Handoffs in record to report sit in a shared queue instead of a mailbox trail |
| Capability | New joiners can see how record to report actually runs |
Story
Cencora is based in the United States and runs health care operations at a scale where financial close cannot live in side channels. Controllers and shared services were reconciling competing copies of the same work, which slowed record to report and hid who owned the next step.
The company runs record to report on SAP, with SAP BTP as the product controllers and shared services actually open. SAP is the global leader in enterprise resource planning software, with S/4HANA, business technology platform services, and industry cloud applications. For Cencora, that means controllers and shared services can open one workflow, see financial close, and let neighboring teams join without inventing a parallel stack.
Public materials confirm the companies and products. They do not always publish a single verified KPI for this pairing, so the outcome here is operational: clearer ownership, fewer stalled handoffs, and a shared record for financial close.