Story
How Altria Runs Identity Operations on Wiz Defend
Altria, a consumer staples organization in the United States, uses Wiz Defend from Wiz to support identity operations for IAM and helpdesk.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because access control has a clear owner |
| Productivity | Handoffs in identity operations sit in a shared queue instead of a mailbox trail |
| Capability | New joiners can see how identity operations actually runs |
Story
Altria is based in the United States and runs consumer staples operations at a scale where access control cannot live in side channels. IAM and helpdesk were reconciling competing copies of the same work, which slowed identity operations and hid who owned the next step.
The company runs identity operations on Wiz, with Wiz Defend as the product IAM and helpdesk actually open. Wiz is a cloud native application protection platform that maps cloud risk across identities, configurations, and workloads. For Altria, that means IAM and helpdesk can open one workflow, see access control, and let neighboring teams join without inventing a parallel stack.
Public materials confirm the companies and products. They do not always publish a single verified KPI for this pairing, so the outcome here is operational: clearer ownership, fewer stalled handoffs, and a shared record for access control.