Story
DocuSign
HotjarHotjar Standardizes Distributed Meetings on DocuSign
Hotjar, an information technology organization in Malta, uses CLM from DocuSign to support hybrid collaboration for employees and partners.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because distributed meetings has a clear owner |
| Risk and compliance | CLM is the governed place employees and partners use for hybrid collaboration |
| Capability | New joiners can see how hybrid collaboration actually runs |
Story
Information Technology work at Hotjar spans more than one site, even when headquarters sits in Malta. Distributed meetings was splitting across regional habits. Employees and partners asked for a shared way to run hybrid collaboration without freezing local judgment.
DocuSign (CLM) is what they standardized on. DocuSign provides electronic agreement software so organizations can prepare, sign, and manage contracts without paper routing. Hotjar uses it as the system of record for distributed meetings, with employees and partners as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
