Story
Netskope
HersheyHershey Modernizes Access Control with Netskope
Hershey, a consumer staples organization in the United States, uses Netskope SSE from Netskope to support identity operations for IAM and helpdesk.
Value results
| Category | Value result |
|---|---|
| Capability | Named workflow replaces ad hoc routing for access control |
| Capability | Identity operations stays visible to adjacent teams through Netskope SSE |
| Capability | IAM and helpdesk work from the same Netskope SSE record for access control |
Story
Hershey grew access control faster than the local tools around it. From the United States, consumer staples teams still had to serve customers and internal partners who expected a straight answer. IAM and helpdesk were the ones stitching the picture together by hand.
Rolling out Netskope SSE put identity operations on Netskope. Netskope provides security service edge products that inspect cloud and web traffic for data protection and threat defense. Hershey keeps the product in the path where work already happens, so IAM and helpdesk do not context-switch into a graveyard system used only for audits.
The visible result is steadier identity operations. Access control is easier to inspect, and adjacent groups can join IAM and helpdesk without a guided tour of someone's desktop.
