Story
OpenText
Great ExpectationsGreat Expectations Runs Agreement Management with OpenText
Great Expectations, an information technology organization in the United States, uses Experience Cloud from OpenText to support agreement management for legal and business owners.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because contract routing has a clear owner |
| Risk and compliance | Experience Cloud is the governed place legal and business owners use for agreement management |
| Capability | New joiners can see how agreement management actually runs |
Story
Great Expectations grew contract routing faster than the local tools around it. From the United States, information technology teams still had to serve customers and internal partners who expected a straight answer. Legal and business owners were the ones stitching the picture together by hand.
Rolling out Experience Cloud put agreement management on OpenText. OpenText delivers information management, content services, cybersecurity, and DevOps software for large organizations. Great Expectations keeps the product in the path where work already happens, so legal and business owners do not context-switch into a graveyard system used only for audits.
The visible result is steadier agreement management. Contract routing is easier to inspect, and adjacent groups can join legal and business owners without a guided tour of someone's desktop.
