Story
PTC
GongGong Runs Change Control with PTC
Gong, an information technology organization in the United States, uses Kepware from PTC to support change control for engineering and quality.
Value results
| Category | Value result |
|---|---|
| Capability | Product lifecycle data can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for product lifecycle data |
| Capability | Change control stays visible to adjacent teams through Kepware |
Story
Gong grew product lifecycle data faster than the local tools around it. From the United States, information technology teams still had to serve customers and internal partners who expected a straight answer. Engineering and quality were the ones stitching the picture together by hand.
Rolling out Kepware put change control on PTC. PTC provides product lifecycle management, CAD, and industrial IoT software used by manufacturers to design and service products. Gong keeps the product in the path where work already happens, so engineering and quality do not context-switch into a graveyard system used only for audits.
The visible result is steadier change control. Product lifecycle data is easier to inspect, and adjacent groups can join engineering and quality without a guided tour of someone's desktop.
