Story
Guidewire
GoCardlessGoCardless Adopts Guidewire for Banking Operations
GoCardless, a financials organization in the United Kingdom, uses BillingCenter from Guidewire to support banking operations for operations and product.
Value results
| Category | Value result |
|---|---|
| Capability | Named workflow replaces ad hoc routing for core processing |
| Capability | Banking operations stays visible to adjacent teams through BillingCenter |
| Capability | Operations and product work from the same BillingCenter record for core processing |
Story
Inside GoCardless, banking operations used to depend on whoever still had the latest file. That pattern is common in financials groups working out of the United Kingdom. Operations and product needed a system that would still make sense after the original project team moved on.
GoCardless uses BillingCenter from Guidewire as the working layer for core processing. Guidewire makes core insurance software for policy, billing, and claims used by property and casualty carriers. The practical change is simple: banking operations has a home, and reviews happen there instead of in a forwarded thread.
Nothing in this writeup invents a savings number. What GoCardless gets from Guidewire is a durable place to run banking operations and a way for operations and product to see the same core processing at the same time.
