Story
Datadog
FonterraFonterra Brings Log Investigation onto Datadog
Fonterra, a consumer staples organization in New Zealand, uses Log Management from Datadog to support incident response for on-call engineers.
Value results
| Category | Value result |
|---|---|
| Capability | Incident response stays visible to adjacent teams through Log Management |
| Capability | On-call engineers work from the same Log Management record for log investigation |
| Capability | Log investigation can be reviewed without waiting on a personal export |
Story
Consumer Staples work at Fonterra spans more than one site, even when headquarters sits in New Zealand. Log investigation was splitting across regional habits. On-call engineers asked for a shared way to run incident response without freezing local judgment.
Datadog (Log Management) is what they standardized on. Datadog is an observability platform that unifies metrics, traces, logs, and security signals for cloud applications. Fonterra uses it as the system of record for log investigation, with on-call engineers as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
